The electric scooter seems to be a real headache for municipalities. After having very clearly regulated the number of operators authorized to offer their self-service machines, the big cities are now trying to regulate their use. Logically, with an increase in journeys, the number of accidents also increases. Paris has bet on a drastic restriction on the maximum speed of rental electric scooters. Lyon opts for a different approach and forces the platforms to verify the age of its customers.
Dott and Tier, the two companies authorized to operate on the Lyon market, must now ask all their customers for a scan of their identity document (CNI, passport or driving licence). Both newcomers who create an account and former users already accustomed to their services are concerned. Lyon had already been the scene of an experiment of this type by Dott in 2021, the rental company also claiming that its electric scooters are already prohibited for people under 18, but that no control was operated.
The companies concerned ensure that scanning their identity document from their application is completely secure and that validation takes at most a few minutes. Verifications are carried out by an external company specialized in the field.
This decision comes as the city of Lyon must launch a new call for applications to welcome two new service providers in the electric scooter segment. By 2023, 4,000 additional machines are expected on the streets of the Rhone metropolis. Proof that the desired framework is not intended to put an end to these services.